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Timothy Richards's Profile Image
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Timothy Richards, This year
Michael A's Profile Image
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Michael A, This year

Great communication, Very polite, nice clean up , installed Hot Water tank excellent job. Will use them again

Christine Locker Noble's Profile Image
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Christine Locker Noble, This year

Mike and Blake worked diligently for 4 hours repairing my plumbing problem. They were wonderful, professional and courteous. I recommend this company highly. Thank you for your kind service.

Edward V's Profile Image
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Edward V, This year

The gentleman called before they came and were on time. They came prepared and did a great job and took pictures of the damage inside my house. I was very pleased with their profesionism.

Peter Moisio's Profile Image
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Peter Moisio, This year

Awesome company… would highly recommend them

Randall Inzano's Profile Image
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Randall Inzano, This year

On time and very professional.

Marge M's Profile Image
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Marge M, This year

I have used tom schaefer for plumbing & heating/ac services for several years. They provide prompt service, being very professional. I highly recommend them.

Elizabeth R's Profile Image
BBB
Elizabeth R, This year

A Trusted Partner for 15+ Years – Tom Schaefer Plumbing, Heating, and Cooling Never Disappoints!

I've been a customer of Tom Schaefer Plumbing, Heating, and Cooling for over 15 years. I can confidently say they are the most reliable, knowledgeable, and professional team I've ever worked with.

Whether it's a plumbing fix, a seasonal HVAC tune-up, or a full system replacement, their work is consistently exceptional. They show up on time, communicate clearly, and treat your home and concerns with genuine care. Every technician I've met has been skilled, respectful, and friendly, and just as importantly, the customer service team is fantastic. They're warm, helpful, and make scheduling simple. You can tell the entire company values their customers.

What really sets them apart is their honesty and fairness. They don't upsell or pressure you into things you don't need. They explain what's going on, give you options, and work with integrity every time. Over the years, they've handled everything from emergency leaks to installing a new air conditioner, and I've never had a single bad experience.

It's rare these days to find a company you can rely on year after year—but that's exactly what Tom Schaefer has been for me. They know my home, they know their craft, and they truly care about doing right by their customers. I recommend them to everyone I know.

If you're looking for a plumbing, heating, and cooling company you can trust, call them. You'll be so glad you did.

Jeff Mitchell's Profile Image
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Jeff Mitchell, This year

Tom Schaefer Plumbing did an excellent job repairing a corroded copper waste pipe in my basement. They not only fixed the issue efficiently but also took the time to explain what went wrong and what signs to watch for in the future. It's rare to find a team that's both knowledgeable and willing to educate their customers. Great service, and I'll definitely be calling them again if anything else comes up.

Jacquie Welch's Profile Image
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Jacquie Welch, This year
Trusted Name. Reliable Service. phone icon440-602-7300
Tom Schaefer Plumbing, Heating & Cooling Reviews

Serving Willoughby, OH and the Cleveland area