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Rachael Gillette's Profile Image
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Rachael Gillette, This year

Fast and affordable! 25 minutes and my clog was fixed.

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Diane Morris, This year

They are always professional

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Anthony Grandini, This year

TSP is organized, quick to respond and more than fair with their pricing.

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Vicky Finney, This year

Mike and Daniel were very professional and very efficient. I called at 11am and Grace told me she can have someone at my home between 12pm and 4pm that same day. Well Mike and Daniel was at my home at 12:15pm. My furnace got fixed and everything is running very smoothly now. Grace and Lynette are very phenomenal and so was Mike and Daniel.

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Miron Gusso, This year

Very quick and efficient furnace tuneup. Corey did a great job and thanks for all the help.

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Edward R, This year

Whenever I need service at my home for plumbing, heating or air conditioning, I always call on Tom Schaefer. They are extremely reliable, affordable and simply great people to work with. I have been thoroughly satisfied with their work. The service personnel are friendly, knowledgeable and careful when working inside the home. I appreciate that level of respect, which is something that differentiates Tom Schaefer from other service companies.
Recently, Northeast Ohio Natural Gas had an issue with their gas quality, creating numerous false alarms of gas leaks. They locked off my gas supply without reason. I called Tom Schaefer, and they immediately dispatched a technician to prove that there was no gas leak within my home. Northeast Ohio Natural Gas dispatched another service person who validated their work and then restored my gas service. Going without heat, water and cooking, especially in the winter is not an option so I am very grateful to Tom Shaefer for providing immediate service to help me get restored.

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Sarah Lynn, This year

I called for plumbing services related to a gas leak and the level of professionalism and service was simply amazing. They were able to squeeze us in the same day as I called, the technician was extremely polite and explained everything in very lame terms so I could understand what he was doing. He even helped walk me through what I needed to do next with the gas company after the repair was made so we could get everything back up and running again. I'm very thankful for their excellent service and how quickly they were able to respond and resolve the issue.

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Elaine Stapleton, This year

Great company! I called them to snake my pipes. They were here within an hour. The young men that came were very polite and professional! Would highly recommend them!!

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R Ma, This year

The gentleman was professional , and prompt. Enjoyed talking to him .

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Gerald Tatsch, This year

They are simply the best in every aspect. Why would anyone use anyone else!!!

Trusted Name. Reliable Service. phone icon440-602-7300
Tom Schaefer Plumbing, Heating & Cooling Reviews

Serving Willoughby, OH and the Cleveland area